Shipping
Your order is very important to us. Please take the time to read the information below.
When will my order be processed?
All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 3-10 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
|
Country |
Delivery Time |
|||||
|
|
Days |
7-14 |
14-21 |
21-28 |
28-36 |
>37 |
|
USA |
Rate (Items Arrived) |
4.70% |
44.50% |
40.20% |
10.6% |
If still don’t receive items, we will help to check. If confirmed lost, we will send a replacement |
|
CANADA |
Rate (Items Arrived) |
0.00% |
37.00% |
50.00% |
13.00% |
|
|
AUSTRALIA |
Rate (Items Arrived) |
5.50% |
45.50% |
44.00% |
5.00% |
|
|
OTHERS |
Rate (Items Arrived) |
6.40% |
30.00% |
55.00% |
8.6% |
|
Tracking your order:
You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site. If you require further tracking information, please contact us.
To track your order, please enter your tracking number after clicking the following link -> Track Your Order
Please note that you must not enter your order number, or it will appear as an error automatically.
If you have any more questions, don't hesitate to ask us! Email us at : info@personalized-jewellery.com